Dear Visitor,

According to the European Union’s data protection regulations and Hungarian data protection regulations our privacy policy is the following:

1.         Data management: BIOLA Organic Cosmetics Ltd.

2.         Purpose of data management: We do not use excessive data collection. We only use your personal data if it is needed to fulfil your requests for: purchase orders or for making and sending multiple business offers and for product information materials.

2.1.      If you give your personal data for the above-mentioned purposes, we will consider it as your intent of consent (consent statement) for accepting and implementing our data management and privacy policy.

3.         Website and web shop: We use “cookies” to improve our operational efficiency. 

3.1.      We also use the statistics of visitor numbers and search results to improve our effectiveness.

4.         Data security: We strive for the best available security in our data management and computer systems.

4.1.      Developer of our corporate governance system (Eurostone): SW Studio Ltd. sws@sws.hu 

4.2.      Developer and admin of our website: info@grentmedia.hu 

5.         External service providers: We will not give your data to third party, except in those cases when they are our subcontractors to fulfil your requests. In these cases, the subcontractors are not allowed to use it for a different purpose or to store it after the compulsory storage time.

6.         Data Waiver Directive: We will delete unused data within one year after the last use, except those billing and delivery information which have to be stored for a longer period of time due to accounting and financial regulations.

7.         Request information or objection against the handling of personal data: 

7.1.      Data inquiry and data delete requests: info (at) biola (dot) hu

7.2.      We can only delete a data within five days of the data delete request, if this data doesn’t have a compulsory storage time.

7.3.      If an unused data has exceeded the compulsory storage time we automatically delete it.

8.         Supervisory body and legal remedy: Hungarian National Authority for Data Protection and Freedom of Information www.naih.hu

8.1.      ID number of our promotional game participation database: always updated when a new promotional game is out.

8.2.      ID number of our newsletter subscription database: NAIH-139875/2018

8.3.      Contact information of Hungarian National Authority for Data Protection and Freedom of Information: 

https://www.naih.hu/uegyfelszolgalat,--kapcsolat.html 

8.4.      We strive for cooperation, but, if it will not solve your complaint: https://www.naih.hu/online-uegyinditas.html

9.         Newsletter data management: subscriptions, sending mail/newsletters, subscription.

Our company sends out group classified newsletters to those who have subscribed and are interested in receiving (electronic, paper based, phone or direct messages sent by social media accounts) of the given type of newsletter:

a.       Informational newsletters about promotions, sale offers.
b.      Regular customers newsletter.
c.       Customer product newsletter.
d.      Newsletters for users with a cosmetology degree (professional products for beauticians and massage therapists.
e.       Newsletters for those who left their shopping cart.
f.        Cross sale mail message newsletters.
g.      Newsletters presenting general information and promotions in English.

If the customer interrupts the purchase process and doesn’t successfully order a product/service that was placed in the shopping cart, (within a calendar day) BIOLA Organic Cosmetics Ltd will send a reminder to the customer, whether the product intended to be purchased is still available.

If the customer subscribed to receive newsletters, their personal data will be processed solely for the purpose of sending the customer a newsletter to their e-mail address after the customer agreed to data management.

The newsletter contains direct marketing elements and advertisement.

Subscription and Data Deletion / duration of Data Management: BIOLA Organic Cosmetics Ltd. only stores personal data provided by our customers for the purpose of sending our newsletters only for the duration of time lasting till the customer unsubscribes from receiving newsletters. Our customers can unsubscribe from receiving newsletters and revoke data management for free at any time. We perform the deletion process within 2 working days during operation hours.

During the operation of sending newsletters, BIOLA Organic Cosmetics Ltd. uses collaborators/subcontractor data processor called: www.listamester.hu

Kecskemét, 2023.08.23

Dr. Viola Gyovai, CEO.

BIOLA Organic Cosmetics Ltd.